Critical Illness News


Critical illness has over the last few years seen a constant flow of policy upgrades that whilst offering significant benefits, make the task of keeping up with these changes ever more challenging. Here at CIExpert we aim to keep you informed, providing an overview each time an update is released and providing our opinion on the changes. Sign up to our newsletter to receive these updates as soon as they're released.

2nd April 2024

Critical illness expansions should cover new and existing customers

Two-thirds of consumers say that if a critical illness cover provider expands its list of conditions covered, they expect the wider criteria to be available to both existing and new customers.
28th March 2024

Critical Thinking: A wake-up call for the protection industry?

During February CIExpert launched its Critical Thinking 2024 report, conducting research with 5,000 consumers via Opinium.
19th March 2024

A Podcast with Alan Lakey & Rachael Welsh

John Lappin speaks to Alan Lakey and Rachael Welsh about the findings of CIExpert’s Critical Thinking Report 2024.
18th March 2024

Alan Lakey: A must-read for advisers

Alan Lakey comments on the eye-opening insights into consumer perceptions of critical illness plans from the findings in our Critical Thinking Report 2024.
11th March 2024

Alan Lakey: How regulation has failed

Alan Lakey shares his insightful analysis on how regulation has failed in the financial industry, the implications and potential solutions for navigating regulatory challenges.
7th March 2024

Alan Lakey: More focus needed on consumer CI awareness

Alan Lakey, director, CIExpert, discusses the findings of the Critical Thinking 24 research, which shows advisers have a long way to go to educate consumers.
22nd February 2024

CIExpert adds Vitality to IP Insight Zone and strengthens adviser dashboard

CIExpert has announced the addition of Vitality to its Income Protection (IP) Insight Zone, alongside the inclusion of its recently launched Conditions Appendix.
20th February 2024

Scottish Widows joins CIExpert’s Insight Zone

Scottish Widows has joined CIExpert’s Life & Critical Illness Insight Zone, becoming the ninth insurer to join the policy information hub.
12th February 2024

Critical Thinking Report 2024

Discover our brand new Critical Thinking market research report - the most comprehensive study into the UK's critical illness cover market. Get your copy today!
31st January 2024

Critical Thinking Report 2024

The countdown is on for the launch of our brand new Critical Thinking report, the most comprehensive study into the UK critical illness cover market.
15th November 2023

CIExpert Christmas Toy Drive for GOSH

The CIExpert team are very proudly supporting Great Ormond Street Hospital (GOSH) this year collecting donated toys for the children who can't go home on Christmas day.
26th October 2023

Alan Lakey: What do the revised ABI cancer wordings really mean?

CIExpert founder Alan Lakey reviews the recent changes to the critical illness minimum standard wordings by the Association of British Insurers (ABI) and what this means in practice for advisers.
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